UNITED STATES POSTAL SERVICE
(PO BOX & APO/FPO)
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS, as UPS is unable to deliver to those destinations. Tracking information will be provided via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will arrive in approximately 7 to 10 business days. Final delivery for APO/FPO destinations will be subject to the terms and conditions of the APO/FPO services.
For local clients, you have the option to pick up your order or have it delivered via a local same-day courier service anywhere in the Seattle region. If you prefer shipping, we're delighted to send it directly to your front door.
For PayPal orders, we ship to any verified address worldwide. For international orders, we use USPS or DHL.
We ship all international orders DDU (delivered duty unpaid), and we do not collect VAT (value-added taxes). The recipient of the package is responsible for all taxes, duties, and customs fees. While we cannot predict your specific charges, you can contact your local customs office for more information about your country's customs policies. Customs fees and taxes are calculated based on the original price of the items you purchase.
Free shipping promotions do not apply to international orders. Shipping time is estimated to be 15 to 20 business days.
If you receive a defective item, we will replace it with a new one. However, we do not cover or reimburse the shipping cost for returning defective merchandise to our warehouse. We will ship the replacement product to you at our cost and take all necessary measures to ensure a prompt processing of the replacement order. Overall, your text is clear and informative, providing customers with important information about shipping, delivery, and returns.
Please also pay attention
- Orders usually ship within 72 hours. We ship via USPS or UPS from Bellevue, WA.
- Price based on weight, number of packages, destination, level of insurance and shipping priority.
- These shipping times reflect shipment within the contiguous 48 United States.
- We are not responsible for shipping delays due to inclement weather and we do not issue refunds for shipping costs if a delivery date is missed.